Privacy Policy

Personal identification information:

Name, email address, phone number, address, nationality, date of birth, and passport details.

Booking information:

Details of your hotel or guesthouse reservations, including dates of stay, accommodation preferences, special requests, payment information, and guest names.

Payment information:

Payment method information (processed by our secure payment partners).

Usage data:

Information about how you interact with the Platform, including IP addresses, browser types, device information, and page visits.

Communication data:

Records of communications with us, including customer service inquiries and responses.

To process bookings:

To confirm and process your hotel or guesthouse reservations, including confirming your stay, sending booking confirmations, and handling payment transactions.

Customer support:

To provide you with customer service, respond to your inquiries, and resolve issues related to your booking.

Marketing and promotions:

With your consent, we may send you promotional emails, special offers, or newsletters about new accommodations, updates, and events related to our services.

Improve the platform:

To enhance and personalize your experience with the Platform, analyse user behavior, and improve the overall service we provide.

Compliance with legal obligations:

To comply with applicable laws and regulations in Seychelles, including tax and financial reporting requirements.

Hotel and guesthouse partners:

We share your booking information with the hotels and guesthouses you reserve to ensure they can accommodate your stay and provide any requested services.

Payment processors:

Third-party payment processors to handle secure transactions.

Service providers:

Third-party service providers who assist us with platform operations, customer support, and marketing (such as cloud hosting, analytics, and email communication).

Legal authorities:

When required by law or in response to legal requests, such as compliance with local regulations or to protect our rights, we may disclose your information.

Access:

You can request access to the personal data we hold about you.

Correction:

You can request corrections to any inaccurate or incomplete personal data.

Deletion:

You can request that we delete your personal data, subject to legal or contractual requirements.

Opt-out:

You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or by contacting us directly.

Data portability:

You can request a copy of your personal data in a structured, commonly used format.